Shipping policy
Helios Shipping Policy
This shipping offer applies to Helios protocol orders placed through this article page.
Shipping at a Glance
✓ Free U.S. shipping
All U.S. protocol orders from this article ship free.
✓ Ships in 2–5 business days
Once your order is placed, we prepare and ship it as quickly as possible.
✓ Delivery in 2–5 business days
Most U.S. orders arrive within a week after shipping.
✓ Tracking sent by email
You’ll receive your tracking link as soon as your order ships.
✓ Ships via USPS
Your carrier may vary based on location and order size.
International Orders
✓ Ships in 2–5 business days
International orders are packed with the same urgency.
✓ Delivery usually takes 3-7 business days
Timing depends on your country and customs process.
✓ Shipping cost shown at checkout
International shipping rates are calculated based on your location.
✓ Duties and import taxes are not included
Any customs fees, duties, or taxes are the customer’s responsibility.
Order Issues
If your package is delayed, missing, or stuck in transit, email:
Include your name + order number.
We’ll help track it down.
Address Mistakes
We ship to the address entered at checkout.
Please double-check your shipping details before placing your order.
Helios is not responsible for packages lost because of an incorrect address, but if something goes wrong, we’ll help you work with USPS or UPS to recover it.
Shipping Fees
For U.S. orders placed through this article offer, shipping is free.
For international orders, shipping fees are non-refundable once the order has shipped.
Need Help?
Email helioslabssup@gmail.com with your order number.